Dutch Customer Service Support - Lisbon

Job description:

Description

Are you a Dutch speaker looking for a new job opportunity abroad in sunny Portugal? Would you like to kick off your career within the Customer Support industry representing a reputable company such as Uber?This would be the best opportunity to start your career within an international company where you can easily develop your professional career. ResponsibilitiesRestaurant – Core supportYou will deliver high-quality service across multiple support platforms (email and phone); Be a passionate advocate for users while answering any questions that come your way; You will educate restaurants and help them perform best on the app; You will work efficiently and effectively with restaurant partners, teaching and helping them to use our application.Rides - TransportationYou will deliver high-quality service across multiple support platforms (email, social media and chat); Be a passionate advocate for users while answering any questions that come your way; Show empathy to users who face issues while solving problems: issues with the application, the geo-localization, customer behavioral issues etc.

Requirements

Native level of Dutch Fluent level of English (B2) Previous experience in customer support would be considered a plus. Passion for customer support, competitive and a risk-taker At least a high school diploma or completed vocational training European citizenship or work permit for Portugal

Offer

Accommodation provided by the company, bedroom for yourself in a shared apartment Expenses paid by the company: water, electricity, internet, cable TV, and cleaning services once per week. Refund of the initial flight ticket to relocate to Portugal Two yearly flight tickets to your home country. Private health insurance Career development, and learning opportunities. Salary: 1000 euros gross per month (12 payments per year). Bonuses based on performance. Social activities