Dutch Customer Service Advisor

Job description:

Description

Job Title: Customer Support Advisors - DutchReporting to: Team LeaderLocation: Lisbon, PortugalSalary: Competitive Salary, full relocation offered including permanent accommodation, flights & support with all documents.EXCELLENT OPPORTUNITY TO JOIN AN EXCEPTIONAL TEAMOur client is seeking to employ Customer Support Advisors to join their team. This is an amazing chance to work with a team that is the heart of the business and excel at delivering a high level of customer service to our customers. Within the role you will be responsible to support our customers’ needs, via a variety of communication channels. This is an excellent chance to join a fast-paced, demanding, environment with excellent rewards and achievements based on your exceptional performance. REQUIREMENTSThe Role:Deliver a high level of customer service and put the customers first at all stages of their journeyWork closely with a diverse and vibrant team to meet the business expectationsTo communicate effectively between customers, our client and the team.Resolve queries at the first point of contact through various communication channels.To provide administrative support to the team.To professionally handle all enquiries and follow up on any issues efficientlyTo undertake additional tasks as delegated by the team leader. OFFERThe Candidate:Experience working in a customer service role with ability to provide excellent customer serviceProficient in MS office (ie Word, Excel)Fluent Dutch & EnglishExcellent communication and interpersonal skillsEnjoys working in a busy, fast-paced environmentGreat attention to detail and organization skillsIf you are interested in this role, please apply via the link below to Emily Mason and Roisin Claffey