Description
Dutch Customer Advisor, phone, email, or chat.Relocation Assistance: Free flight to Riga and up to 3.5 months of accommodation if you start in November , December and 2 months if after.Comprehensive Health Insurance: Full coverage for you and your family, including dental, vision, and mental health support.Paid Training & Development: Start with paid training and get access over 5,000 free courses.4 weeks of paid leave annually and flexible working options, including 2 remote days per week after three months.Language courses, fitness programs, and access to a discount card for personal and professional benefits.Starting salary of €1,600–1,700/month with the potential for higher pay based on experience and performance.Open opportunity for Dutch-speaking professionals to grow their careers in a supportive and dynamic workplace.Provide exceptional support by addressing inquiries, resolving issues, and ensuring customer satisfaction.Maintain detailed case records to ensure smooth follow-ups and solutions.Problem-Solving: Tackle customer challenges efficiently and escalate urgent matters as necessary.Team Collaboration: Balance independent tasks with active contributions to team success.Performance Goals: Meet quality standards for response times and resolution rates.Continuous Learning: Stay updated through training and adapt to new challenges as they arise.
Requirements
Language Skills: Native or near-native Dutch (B2 level or higher) and basic English (B1+) for documentation and internal communication. Strong interpersonal and communication skills.Ability to thrive in a fast-paced, team-oriented environment.