Digital Trust and Safety Analyst - French & Arabic & English

Job description:

Description

*Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate!** We can issue a work permit for non-EU citizens, which will allow you to reside and work in our country.Are you ready to take the next step in your career and achieve your next challenge?If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!As a Digital Trust and Safety Analyst with French and Arabic + English you will be a part of a great team and all together will:Review user-generated back-office information to ensure compliance with established policiesTake prompt and appropriate action on information that violates guidelines or poses risksStay updated on internal policies to ensure accurate implementationIdentify and analyze patterns to proactively address potential risks 

Requirements

Required Qualifications:Ability to process sensitive information Fluent in French & ArabicB2 or higher English language skillKnowledge of pop culture, global events, and culture of the market(s) you are servingWe’re looking for someone with:High attention to detail Ability to defend decisions and provide context in thought processAbility to identify patterns in behavior that can be leveraged for improved decision-makingStrong organizational and time management skills to deal with shifting priorities and high volumes of workExperience investigating fraud, spam, or other types of inappropriate information is an asset 

Offer

In return, we will give you:Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)Fully paid training Stable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonuses We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!Does it sound like the perfect job for you? Apply now!About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.