Danish-speaking Customer Support Specialist to Estonia

Job description:

Description

Are You Ready to Take Your Career to the Next Level?Our client is looking for a motivated and dynamic Customer Support Specialist to join their team!About the Role:As a Customer Support Specialist, you will be the voice of the company, delivering excellent service to customers via phone and email. You’ll assist customers with bookings, rebookings, and cancellations for flights, train travel, and hotel stays. Your goal is to ensure every customer has a smooth and stress-free travel experience.Key Responsibilities:Deliver outstanding customer service via phone and email.Assist with new bookings, rebookings, and cancellations for flight, train, and hotel services.Provide personalized solutions that meet customers' needs.Handle customer data efficiently and accurately.Details:Work Hours: 8-hour shifts, Monday through Sunday, from 9:00 am to 8:00 pmAbout Nordic Jobs WorldwideNordic Jobs Worldwide is a professional Nordic recruitment firm specializing in connecting candidates from Sweden, Finland, Norway, and Denmark with companies worldwide.As the largest language-based recruitment agency in the Nordic region, Nordic Jobs Worldwide has offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting job opportunities with Nordic talent globally and have helped over 5,000 people find their dream jobs with our 400+ partners across more than 40 countries.

Requirements

Requirements:Fluency in Danish (C1 or C2 level) and good English skills (B2 level).A customer-oriented approach with strong problem-solving abilities.Flexibility and adaptability in various situations.A clean criminal record is required.

Offer

What Our Client Offers:Competitive salaryBonus opportunity: Up to €250 gross.Health insurance, including fitness and dental coverage.Monthly reimbursement of your mobile phone bill.Flexible work: Work remotely from anywhere in Lithuania.A supportive and enjoyable work environment.