Danish-Speaking Customer Expert for Booking.com

Job description:

Description

Job Overview:Are you a fluent Danish speaker? Join our booking.com Customer Experts team and work with the top online travel agency that assists people with booking travel plans!Are you passionate about travel and providing exceptional customer service? TP in Greece collaborates with Booking.com, one of the largest online travel agencies.As a Booking.com Customer Support Specialist, you will be able to assist customers with booking travel plans, answer inquiries and guide them through their dream destinations.Join our team and help travelers create unforgettable experiences!What you will be doing:Handling incoming phone calls, messages and emails from the website usersManaging reservations, special requests and complaints and finding solutions to website users´ inquiriesResearch travel options tailored to each customer’s preferencesModify reservations based on client needsProcess payments and travel cancelations

Requirements

Job Requirements:Excellent writing & verbal communication skills in DanishGood communication skills in EnglishAttention to detailGood Technical troubleshooting & problem-solving skillsAbility to handle unexpected changesExperience in e-commerce will be appreciated 

Offer

What we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all