Danish Customer Service for Mercedes-Benz

Job description:

Description

If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brandsWe are looking for Danish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Be part of the change and join us in beautiful Crete! What you will do:Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brandsUtilize phone calls, e-mails and chats in order to provide a seamless customer experienceRespond to inquiries about products and services, offering expert advice on a range of car-related mattersResolve issues as they arise – addressing customers’ concerns in a professional and timely mannerProvide accurate and effective roadside assistanceTurn every customer into a happy customer!Exchange ideas and solutions with your colleagues!Enjoy your time in Crete!What you will bring:Fluency in DanishVery good use of English – both in written and spoken languageA profound passion for cars is a big plusWork experience as a customer support/customer care representative for at least 6 months will be preferredHighly developed communication skillsA genuine problem-solving mentality and a deep sense of ownershipTech savviness and learning agilityA positive and adventurous attitudeA sponge that is willing to soak up all the knowledge and experience we offer What we offer:Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you)Free accommodation or extra accommodation bonus, throughout the entire employment periodCompetitive monthly salary + 2 extra salaries per yearA generous bonus schemeFully remunerated training by certified instructorsRefer-A-Friend: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsConsistent support for anything you may need along the wayState-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TVSpecial events as well as community & social responsibility initiativesFree online Greek language coursesProfessional growth & development opportunities within a multicultural, safe and fun workplaceWork for a Great Place to Work-Certified Company that fosters diversityThis is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities. Thinking about relocating and wondering about cost of living in Greece? Get an idea here:Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is considered to be quite low, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike. Find out moreWould you like to see more Danish speaking jobs options?Do you need even more available jobs?