Czech-speaking Customer Support Specialist to Greece

Job description:

Description

Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens!Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.You will be asked to:Interact effectively with existing customers via Calls, Emails or Chat in both Czech and English.Handle customers’ complaints and issues with patience and empathy.Be able to solve efficiently all the technical issues.Record details of customer contacts and actions taken.

Requirements

Native level of Czech and strong level of English.Good typing and computer skills (MS Office applications)Be organized, have decision-making and analytical skillsTeam player with a great attitude

Offer

Competitive monthly salary as well as a monthly performance bonusExcellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other thingsExtra payment for Night shifts, Overtime, Greek Holidays & SundaysOngoing paid training using the latest technologiesBoth private and public health insurance coverageIn house doctorOn site canteenCasual dress codeEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureFun team activities inside and outside the companyLots of benefits and discounts for all their employees