Description
Are you fluent in Czech and eager to begin a new career with the flexibility to work remotely from anywhere in Greece? We have an exciting opportunity for you as a Customer or Technical Support agent.The CompanyOur client is an outsourcing leader with a vast network of offices across 76 countries, serving 160 markets globally. They are recognized as one of the top companies in the world for providing exceptional Customer Care Services. Their commitment to innovation and continuous research allows them to better understand customer needs, behaviors, and preferences.The PositionAs a Remote Customer Service Agent, you'll have the freedom to live and work anywhere in Greece after completing an initial two-week training period in Athens. You’ll work alongside your team to address customer issues with empathy and efficiency. Your responsibilities will include handling customer inquiries through various channels such as phone, email, and chat.In this role, you will maintain strong customer relationships by responding to questions and concerns quickly and professionally, while also performing data entry and utilizing software tools.
Requirements
The Ideal CandidateFluent in Czech, with intermediate English skillsExperience in customer supportStrong technical support knowledgePositive and adaptable attitudeAbility to remain calm with frustrated customersEagerness to learn and grow in the role
Offer
The OfferRelocation package that includes flight tickets, two weeks of free accommodation, agency assistance to help you find a new home, and a taxi from the airportOngoing support from the Employee Relations team during the hiring process, including assistance with your Social Security number, Health Insurance (IKA), Tax Number, and Bank account setupPaid training to keep you informed on products and proceduresAccess to an in-house doctor and medical insuranceExcellent opportunities for career growthAn international work environmentWhy Work in Greece?Here are a few reasons to consider launching your career in this Mediterranean country: Rich in history and culture, Greece boasts beautiful weather and an affordable cost of living. While not the cheapest place to live, you’ll find reasonable prices for dining out, social activities, and accommodation. Many companies are hiring, offering attractive conditions for those willing to relocate.