Description
As a customer service/tech support representative your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language Slovak/Czech, you are also fluent in English. Via phone, email and chat you help the customer troubleshoot issues with their products and follow through until a resolution is reached. You are customer service oriented and can maintain professionalism at all times and you’re able to remain calm under stress.
Requirements
Fluent Czech or Slovak, intermediate EnglishCustomer support experience is a preference but not needed! (Great first job experience!)Proficient technical support knowledgePositive & flexible attitudeAbility to deal calmly with frustrated customerWillingness to learn
Offer
Relocation package, including paid flight to Athens, pickup from the airport and 2 weeks of paid accommodation in a hotel.Paid trainingBonus 3 times a year (Christmas/Easter/Summer)Monthly performance bonusA support team to make your relocation as smooth as possible, including help in finding an apartmentContinuous training to keep you up to date on products and proceduresCompany-organized festivals, parties, excursions etc. throughout the yearDiscounts for our employees all over GreeceNo formal dress code!On-site canteenIn-house doctor and medical insuranceExcellent career advancement opportunitiesA very international working environment