Czech or Slovak Customer and Colleague Engagement Associate

Job description:

Description

Providing support to Tesco colleagues and customers in connection with ClubCard, Tesco Online and general customer service for Slovakia and Czech RepublicTroubleshooting, delivering great service experience, resolving issuesTaking ownership of the issueEscalating contacts efficiently

Requirements

Graduate/ high school educationAdvanced Czech or Slovakian language knowledgeIntermediate English knowledgeExperience in Customer Service is an advantageBasic Computer SkillsExperience in using MS Office (Excel, Word & PowerPoint)Willingness to move to Hungary/Budapest 

Offer

Tesco is a diverse and exciting employer, dedicated to being #aplacetogeton, providing career-defining opportunities to all our colleagues. If you chose to join our business, we will provide you with:Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 10+5% shopping discount in every Hungarian Tesco store)Annual private healthcare packagePerformance-based annual bonusMinimum of 25 paid leave days per yearCareer Growth is not just a cliché - we operate in 3 markets as one Central European business, so there are many opportunities for growth and developmentSolid Business Background with more than 100 proud years of company historyWe are a Great Team and we are not fond of any formalities hereModern Office with great location (e.g.: free parking)Flexible Working policy (e.g.: home-office)Relocation Bonus when permanently moving to HungaryLanguage Allowance  Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we"re committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require. #LI-AS1#LI-Hybrid