Customer Service Agent with Polish Language

Job description:

Description

We are Job Squad and we are always seeking highly motivated and customer-focused individuals to join amazing teams as Customer Service Agents. As a Customer Service Agent, you will be responsible for interacting with our customers via phone, email, and chat to provide information and assistance with their inquiries. You will play a critical role in building and maintaining strong relationships with our customers and ensuring their satisfaction.Key Responsibilities:Respond to customer inquiries and provide accurate and timely informationResolve customer complaints and issues in a professional and efficient mannerAct as a liaison between the customer and other departments as necessaryKeep accurate and detailed records of customer interactionsContinuously strive to improve the customer experienceQualifications:Experience in customer service or a related field is considered a plusStrong communication and interpersonal skillsAbility to work well under pressure and handle difficult situationsStrong problem-solving and critical-thinking skillsGood organizational and time-management skillsAbility to work well in a team environmentExperience with customer service software and tools is a plusWe offer competitive pay, benefits, and a positive, team-oriented work environment. If you are passionate about customer service and have a proven track record of success, we want to hear from you! Please submit your resume for consideration.Note: You can adjust the qualifications and responsibilities based on your company's needs and preferences.

Requirements

Must have at least 6 months validity on their EU Passports / IDReady to relocate within 60 days.

Offer

Relocation packageMedical InsurancePossibility of remote / hybrid work depending on the project