Customer Service Agent with German

Job description:

Description

Are you fluent in German and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at WeDoSupport on a fully remote basis.‍✅ Main Responsibilities:✔️ Deliver exceptional support to our customers via email and live chat, primarily in German.✔️ Process inquiries with attention to detail and content.✔️ Proactively identify clients' needs and suggest effective solutions.✔️ Prioritize customer satisfaction by exceeding expectations.✔️ Collaborate closely with our team to enhance and streamline processes.

Requirements

✅ Requirements:✔️ Proficiency in both written and spoken English and German.✔️ Proactive attitude with a knack for customer support and sales.✔️ Excellent communication and negotiation skills.✔️ Strong attention to detail.✔️ Previous experience in a support role is advantageous.‍

Offer

✅ Why join us? We offer:Up to 50% monthly bonuses;24 days of vacation per year;6 days of paid sick leave;Language classes (partially paid for by the Company);Birthday, wedding, and newborn gifts;Career growth opportunities (promotion to Mid and Senior agent).And much more, tailored to support and enhance your life and career!