Customer service agent with French

Job description:

Description

Answer phone calls, e-mails, live chats, and messages on social media from customersHelp customers with issues related to the service, troubleshoot on the customer's behalf and solve the customer's problems to the best of your abilityPhone calls are inbound, no cold-calling

Requirements

Suitable for people without experienceGood computer skills and good knowledge of MS OfficeAbility to quickly identify customers’ problem and needsAbility to set priorities and manage daily responsibilities effectivelyA client-oriented approach, patience, and strong communication skillsTeam players with the ability to also work independentlyNative French and communicative level of English in both oral and written

Offer

Contract for fixed period Possibility of working from homeMeal vouchersDaily use of foreign languages, especially EnglishGreat referral bonusInteractive activities: team-building, company parties, sports, etc.Opportunity to develop a career within a multinational environment