Information

  • Sector: Customer Service
  • Contract: Full time

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Customer Care Specialist, Danish (f/m/d) Remote

Germany ยป Remote

Job description:

Description

You are enthusiastic about small businesses and self-employed people, and you want to be an important marketing partner for them? Then it's time for you to become a part of Vista and apply now!

Requirements

What you ideally bring with you:You have very good oral and written Danish communication skills as well as being friendly and empathetic, so as to understand and assist our customers with any queries which may arise.You have a strong interest in eCommerce and marketing and a passion for print and design, enabling you to provide the best solution for our customers and to chip in the success of their business.You are a digital native which allows you to connect with our customers on all channels to support them, especially via phone, email, and chat.You exude persistence and, as a reliable partner for our clients, maintain an overview of all the current marketing solutions we can offer them, e.g. flyers, business cards, disposable menus.

Offer

What you can look forward to:The opportunity to work from home within Germany and the Netherlands.Monthly home office allowance of 85 € - a financial infusion for your electricity and internet costs.Financial support for building up your home office.A discounted UrbanSports Club subscription after working one year with us. Bicycle leasing with JobRad.A comprehensive, paid 4-week training course right from the beginning as well as regular mentoring and training sessions afterwards; versatile development opportunities within and outside your team, so that we are all working towards the same vision.A dedicated team leader at your side to support your and your team’s development.A reliable, weekly-rotating shift system (Mon.-Fri., 08:00-18:00) with shift times scheduled well in advance; full-time and part-time positions (minimum 30 h/week). What you can expect from our selection process:First, we will get to know each other in a 20-minute conversation via video or phone. If this goes well, we will invite you for a more comprehensive interview via video (Zoom). At this point, you will have the opportunity to get in contact with your potential Team Lead and get more insights into the job. We are looking forward to your application! Please send it in English to your first point of contact Talent Acquisition Manager.