Customer Care Associate with Dutch (Remote from Bulgaria)

Job description:

Description

At Astrea Recruitment, we are committed to transforming the challenges of finding a new jobinto an inspiring path of change and support. With pride, we can say that we have beenamong the best in the recruitment field for 16 years. We believe that we can change people'slives by helping them become the best version of themselves. We participate in thedevelopment of many Bulgarian and international companies, helping them find the rightpeople and solutions for their business. Our network of satisfied candidates and clientscontinues to grow, remaining our greatest pride and motivation. For one of our clients – a well-established company, known for their many satisfied clientsand excellent services. We are on a search for team-oriented, positive and driven people forthe role of Remote Customer Care Associate with Dutch and English. Essential Duties and Responsibilities:* Talk to clients about their travel plans;* Make sure clients have a great experience with excellent customer service;* Help with booking flights and other transportation;* Arrange hotel stays and sort out any travel issues;* Organise everything so clients are happy with their travel and accommodations;* Work closely with others and support them. Requirements:* Great Dutch, plus solid English skills and positive attitude;* Customer service experience is a bonus;* At least 2 years of experience in travel or a related field;* Comfortable with computers and phones, and good at listening;* Knowing Travel GDS is a plus;* Team-oriented and driven to learn and improve. Our client offers:* Competitive pay and full medical coverage* Life insurance and a monthly transport allowance* Learning opportunities and trainings to improve your skills;* Full-time job with paid time off;* Options to grow your career;* Nice, modern workspace with a friendly atmosphere. If you feel excited and confident that you're the perfect fit, we encourage you to take the nextstep. Kindly share your detailed resume in English when you get a chance. (and don't forgetto include the reference number SM_RCCADNE). Rest assured that we will reach out promptly to the candidates whose profiles closely matchour requirements. Your privacy is of utmost importance to us, and all your information issafeguarded in compliance with the regulations of the Commission for the Protection ofPersonal Data (Astrea Recruitment, reg. No 1809).