Customer Advisor with Norwegian for SAS Airlines (Poland)

Job description:

Description

Are you passionate about travel and love helping others? Join our vibrant team as the first point of contact for all premium travel inquiries! ????What You'll Do: Be the friendly face and voice for our premium customers, assisting them with all travel-related queries ????✈️ Advise our partners on flights, products, online services, payment methods, and membership programs ???????? Help customers purchase airline tickets and manage various payment methods ???????? Support travelers facing difficulties to ensure a smooth and enjoyable journey ????????️ Provide exceptional assistance to passengers via calls, chat, and emails ????????✉️ Location: Join us in our Warsaw office for the first 6-9 months. Depending on your stellar performance, you may have the opportunity to enjoy hybrid work! ????➡️????

Requirements

Ability to work in the team with passion to travel and great sense of humor. Proactivity is creativity is our second name! Service-oriented thinking: focus on the customer experience – they come first! Language Ninja: fluent in Norwegian (C1) and English (min. B2). Master of administration and technology: you have administrative and technical knowledge. Listening is an art: great communication and listening skills.

Offer

Salary: 9 750 - 10.000 PLN gross monthly, Relocation package: flight tickets + accommodation for 2 weeks,Free private medical healthcare, Sport card - Multisport,Live Insurance, Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge, Embrace an international and diverse work environment that broadens your horizons, Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential, Team-building events to foster a collaborative work environment.