Customer Advisor – French Speaker – Banking Sector – Lisbon

Job description:

Description

Are you ready for a new career challenge in Lisbon? Join a global company as a Customer Advisor for the banking sector, where you’ll support French-speaking clients, provide assistance, and ensure excellent customer experiences.Your ResponsibilitiesAssist customers via phone, chat, and email with banking inquiriesProvide information about products and servicesHandle complaints in a professional and empathetic mannerWork as part of a team to deliver high-quality service

Requirements

Native-level French and business-level EnglishEU citizenship or valid Portuguese work permit requiredStrong communication and listening skillsMotivated, customer-focused, and reliableTeam player open to working in an international environment

Offer

What’s in It for You?Contract: Renewable long-term fixed-term contractWorking hours: Full-time, 40h/week, rotating shifts (depending on project)Salary options:-With accommodation (shared flat, bills included): 1,040€ gross/month-Without accommodation: 1,240€ gross/month-Training period (1–4 weeks): 50% of hourly wage (lower taxes)International Candidate BenefitsFlight reimbursement after 9 monthsAirport pick-up and relocation supportYearly return flight to your home country (within the EU)Help with paperwork and bank account setupFree Portuguese lessons, cooking classes, sports activities, and social eventsReal career opportunities across different pathsYour Future EmployerThis multinational company is a global leader in customer service and sales solutions, employing professionals from over 80 nationalities. In Lisbon, you’ll benefit from career development opportunities, training, and a multicultural work environment.