Description
Communication with clients via phone and email;Consult clients about the products and ensure additional attention to specific cases;Keeping cases up to date, by logging information about every interaction on the system;Resolving customer issues and concerns by providing accurate and efficient solutions;Providing general guidance and assistance in problem-solving to clients and partners.
Requirements
Fluent level of German;Level of English or Polish – B1 ;Good computer literacy;Customer service experience will be considered as an advantage;Results-driven with strong communication skills;Previous experience will be considered as an advantage.
Offer
Competitive salary ;Relocation bonus if you come from another city in Poland or different country;Nice and friendly atmosphere;Initial training;Bonuses;Great opportunity for professional and personal development within a fast growing company;A convenient office location.