Automotive Customer Support in Athens (German Speaker)

Job description:

Description

What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company?Whether you are looking for personal development, learning & career opportunities, cultural discovery, or simply a lifetime experience, you will find it there. Your responsibilities and impact as a customer experience specialist will be:In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new productsIdentify, reply and solve customer’s requests via phone, email, and chatProviding professional customer service solutions over the phone, live chat, and emailsTroubleshooting any malfunctions in the digital servicesCorrecting data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc.Guaranteeing clients satisfaction and a high level of quality Ensuring and participating in the success of the department 

Requirements

Skills, qualifications, and interests you need to succeed in this role:For this role, the company is looking for professional and friendly individuals with empathy and the ability to multitask.You are a native German speaker with excellent EnglishYou have an affinity or interest in the automotive industryYou have a strong customer focus and are always ready to helpYou are highly reliable, adaptable, and a fast learner, and you have strong problem-solving skillsYou are able to work in fast-paced environments and have a professional attitudeYou are a real team player and enjoy working in multicultural environments 

Offer

What’s in it for you?A full-time job, 40 hours a weekSalary: approx. 1100-1300€ gross per month x 14 salaries per year + performance-related bonusSchedule: available to work in rotative shifts from Monday to SundayA Quality Certified Management CompanyA complete relocation package including:Flight ticket to AthensHotel accommodation for 2 weeks with breakfastAssistance in finding a flat + real estate agency fee paid by the CompanyFlight ticket to your home and back every yearOther benefits: vouchers, discounts, free Greek classes, events, outings, and parties all year round Your Future Company:Located in Athens, you will find a company that takes care of you with your career development, language skills, accommodation, and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!