Assistente Contact Center – Front Office e Backoffice

Job description:

Description

Back Office:Management and validation of documentation, ensuring accuracy and quality in processes.Front Office:Customer service for current and potential clients, providing clarification on automatic payment service contracts (TPA).

Requirements

Experience in customer care or customer service (support lines);Clear, formal, and professional communication skills;Team spirit, dynamism, and a strong sense of responsibility.

Offer

Employment contract;Compensation: fixed salary + meal card + productivity bonus plan;After the onboarding period and once autonomy is achieved, there is the possibility of hybrid remote work;Excellent opportunity to work in a multinational company;Two days off per week.