Sales Team Manager with Czech (m/f/d)

Job description:

Description

Managing day-to-day operationsEnsuring consistent quality and productivityCoaching, shadowing and employee supportSupport in process developmentConducting feedback and conversations with employeesMonitoring, reporting and analysis of KPIs relevant to the project

Requirements

3+ years of experience in customer service in sales/technical areasFluent knowledge of the Czech language and a very good command of the English language (written and spoken)The ability to identify training needs and support program developmentExcellent organizational skills and attention to detailExperience in team management in the Call Center environmentMultitasking and prioritization

Offer

Join our team and apply now!We conduct online interviews for all candidates.*Please not only shortlisted candidates will be contacted.