CRM Lifecycle Manager

Job description:

Description

Tech4sGroup, a fast growing and innovative service provider with Headquarters in Cyprus and a representative office in Malta is looking for passionate team members to join their extraordinary teams!  What we do: Our goal is to provide tech oriented and high-quality services enabling our clients’ growth and success.Our team consist of IT, Marketing, eCommerce & other high calibre professionals with experience in different industries.Due to continuous growth, we are seeking to hire a CRM Lifecycle Manager to join our headquarter office! Grow with us #tech4s Your role at Tech4sGroup:Driving the implementation of marketing content automation within the CRM team and tools. We want to tie data to content to personalize the experience and you will help us with defining use cases, testing, and reporting on them to constantly improve our automated journeysDeveloping and implementing highly automated and personalized lifecycle campaigns across multiple channels with a strong focus on players’ lifecycle journeys based on customer behaviour modellingCRM PoC for our CRM tool EmarsysEnsuring you stay in touch by reading up on trends, joining seminars, etc.With the support of our CRM data Analyst, creating a weekly and monthly trends overview to share with CRM team and Head of CRMWorking together with the CRM Tech/Product teams to drive innovation in personalization efforts whether it is through integration of 3rd party solutions or creating roadmap items for internal updatesYou further automate communication across all customer flows including marketing and Service flowsResponsible for planning, coordinating, analysing, and optimizing all automated CRM & promotional activities. Ideation and creative thinking required as promotions and campaigns must increase engagement and player value

Requirements

Profile RequirementsMinimum 1 year of experience in a similar role (CRM automations) is required Experience of Fast Track CRM, especially the automation toolUnderstanding of lifecycle automationsPrevious experience in i-gaming is a big plusFluent or intermediate level in French is a plusFlexible and rapidly adaptable to new situationsOrganized, self-motivated and results-oriented with a strong work ethicAbility to meet deadlines Your journey after applying:Initial HR interview Assessment processFinal interview 

Offer

By joining us you can expect:Breakfast items dailyWork from Home planFlexible working hours Food AllowanceGroup Medical Plan Annual bonus based on Performance€500 Personal Development allowanceReferral Bonus SchemeRelocation allowance to CyprusQuarterly Group eventsFriday DrinksTransportation Allowance 26 days annual leaveA unique company culture focusing on the employee well being All applications are maintained in strict confidence.Due to high volume of CV received only successful candidates will be contacted.