Compliance and Risk Management Specialist with German

Job description:

Description

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate if you are based outside the country Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS International Bulgaria! As a Compliance and Risk Management Specialist with German and English you will be a part of a great team and all together will:Review user-generated back-office information to ensure compliance with established policiesTake prompt and appropriate action on information that violates guidelines or poses risksStay updated on internal policies to ensure accurate implementationIdentify and analyze patterns to proactively address potential risks

Requirements

We’re looking for someone with:High attention to detail Ability to defend decisions and provide context in thought processAbility to identify patterns in behavior that can be leveraged for improved decision-makingStrong organizational and time management skills to deal with shifting priorities and high volumes of workExperience investigating fraud, spam, or other types of inappropriate information is an asset Required Qualifications:Ability to process sensitive information Fluent in GermanB2 or higher English language skillKnowledge of pop culture, global events, and culture of the market(s) you are serving

Offer

In return, we will give you:Fully paid training Stable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesWe care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects! Does it sound like the perfect job for you? Apply now! About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.