Slovak-speaking Customer Support Agent to Greece

Job description:

Description

As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. The role will be to handle and respond to end-users’ requests through multiple contact channels (phone, e-mail, chat).The role requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism, in addition to performing data entry and use of software programs.

Requirements

Being native or near-native in SlovakEnglish on a communicative level.Politeness, courtesy and good communication skills.Time management and multitasking abilities.Ability to work in groups.Flexibility in working hours and ability to work in shifts.Software skills.

Offer

Relocation package that includes: Flight tickets to Athens, 2 weeks free accommodation, agency support to find a new place to stay, taxi from the airport.Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.Paid training to keep you up to date on products and procedures.In-house doctor and medical insurance.Excellent career advancement opportunities.International working environment.