Icelandic Video Streaming Support-Live your stream in Athens

Job description:

Description

Icelandic speaking customer service opportunities: Video streaming services support We are looking for talent to provide customer support to people willing to take their video channels to the next level.Teleperformance collaborates with the world’s top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day.We are looking for brilliant people, who love videos and social media, with a marketing mindset, who will give everyone the power to share their story through videos, willing to join us in our state-of-the-art working environment in Athens, Greece.What you will do• Provide optimal advice regarding different queries of the business clients.• Create a meaningful rapport with key decision makers in the marketing industry while troubleshooting the customer’s issue.• Provide strategic campaign support to educate your clients.• Achieve strong customer satisfaction with a focus on quality and results.• Searching for the most accurate and effective solution to the problem stated.• Being blended throughout the day on different channels.What you will bring• Superior written and verbal communications skills in Icelandic, as well as effective listening skills• Good communication skills in English• Flexibility to adapt to the different working channels during the day (chat, phone, email)• Ability to use positive language• Willingness to continuous learning and improvement• Good time management skillWhat we offerComplete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)Competitive monthly salary + 2 extra salaries per yearRefer-A-Friend: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversityMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.Thinking about relocating and wondering about the cost of living in Greece? Get an idea here:Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.