Description
Do you speak German and want to work for one of the biggest social media plattforms in the world? Here is your chance...Responsibilities:Provide empathetic, accurate, and timely assistance to the online community.Stay well-informed on community standards and product details.Make fair and balanced decisions to support a positive community experience.Use strong interpersonal and communication skills to handle user issues.Resolve user inquiries related to account support and reports of inappropriate content.Ensure high-quality, accurate responses to user inquiries.Apply local knowledge and insights to improve user support strategies.Analyze and use relevant data to enhance the user experience on the platform.Monitor reported content and enforce community guidelines.Identify and resolve inefficiencies in workflow, suggesting improvements as needed.Recognize patterns in user feedback and escalate significant issues to relevant teams.Apply now to get in contact with one of our recruiters!Multilingual Jobs WorldwideWe are a leading agency specializing in multilingual and international recruitment, collaborating with companies from around the world to connect talent from Germany, France, the Netherlands, Belgium, Italy, Spain, and other countries. Multilingual Jobs Worldwide is one of the leading international recruitment agencies in Europe, bringing together exciting job opportunities with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. With over 400 partners in more than 40 countries, we have already helped over 5,000 people find their dream job.