Dutch-speaking Customer Support (Remote in Greece)

Job description:

Description

Do you speak Dutch and want to gain international experience within customer service? Then we have a golden opportunity for you!Our multicultural client is searching for Dutch speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens!The ClientOur partner is the market leader in Customer Care Services. Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join now our partner as a Dutch-speaking Advisor! Discover yourself the beauty of the Greek nature! Taste their famous kitchen! The history of 3,000 years is harmonized with a modern and pleasant place to live and work!Your ResponsibilitiesLog all inbound and outbound contacts, as well as any updates to customer recordsForward applicable customer issues to higher departmentAssist with the fulfillment of customer orders by performing activities such as providing relevant information to customers, tracking and tracing orders, canceling orders, organizing returns of goods, assisting with payment inquiries, etc.Track and follow cases to ensure that they are closed in an efficient and timely mannerProvide and maintain strong, professional relationship with all customers and show empathy at all times

Requirements

Native level Dutch (C2), fluent English (C1)Available to move to Athens, GreeceEU Passport

Offer

Fully remote positionCompetitive monthly salary as well as a monthly performance bonusExcellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other thingsExtra payment for Night shifts, Overtime, Greek Holidays & SundaysOngoing paid training using the latest technologiesBoth private and public health insurance coverageIn house doctorEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureLots of benefits and discounts for all their employees