Danish Technical Support for Samsung in Crete

Job description:

Description

Join our Nordic Samsung Technical Support team in one of the most popular destinations in the world!How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine - along with flavorful Greek cuisine - sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Samsung Technical Support team in one of the most popular destinations in the world – Chania, Crete!If you are a sworn techie fluent in Danish, grab the opportunity and come work with Samsung, one of the world’s largest tech and electronics companies.Join a talented team of professionals on a mission to transform the world of digital devices and appliances, opening new possibilities for people everywhere; all of this while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV with notable work experience. Be part of the change and join us in beautiful Crete! What you will do:Play the role of the professional problem-solver for one of the most innovative tech companiesUtilize phone calls, e-mails and chats in order to identify, analyze and resolve issues of a commercial or technical natureRespond to customer inquiries in a timely manner, offering expert advice on the use of a range of electronic devices and home appliancesFollow up with a thorough needs’ assessment and inform customers about ongoing campaignsTurn every customer into a happy customer!Exchange ideas and solutions with your colleagues!Enjoy your time in Crete!What you will bring:Fluency in DanishVery good use of English – both in written and spoken languageAn intense interest and knowledge in all aspects of tech is a prerequisiteWork experience with a focus on technical support/troubleshooting will be considered an assetHighly developed communication skillsA genuine problem-solving mentality and a deep sense of ownershipLearning agility and adaptabilityA positive and adventurous attitudeA sponge that is willing to soak up all the knowledge and experience we offer What we offer:Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you)Free accommodation or extra accommodation bonus, throughout the entire employment periodCompetitive monthly salary + 2 extra salaries per yearA generous bonus schemeFully remunerated training by certified instructorsRefer-A-Friend: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsConsistent support for anything you may need along the wayState-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TVSpecial events as well as community & social responsibility initiativesFree online Greek language coursesProfessional growth & development opportunities within a multicultural, safe and fun workplaceWork for a Great Place to Work-Certified Company that fosters diversityThis is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities. Thinking about relocating and wondering about cost of living in Greece? Get an idea here:Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is considered to be quite low, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.