Canon Italian Customer Service

Job description:

Description

Are you familiar with digital cameras, printers & photocopiers? Join our Canon tech-support team!Would you like to get an in-depth experience in the world of photography and imaging? Teleperformance Greece collaborates with Canon, the leader in professional and consumer imaging equipment and information systems, and proudly offers job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras & other imaging products to Italian speaking customers.We equip successful candidates with a complete training on the company’s products, as well as guidance on providing troubleshooting and technical solutions.What you will do:Depending on the team that successful candidates will join, responsibilities vary:Communicate with customers via phone, chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerProvide and maintain strong, professional relationships with all partners and show empathy at all timesWork towards reaching targets as set out by client statement of work as well as internal targetsAnswer customers’ inquiries and troubleshoot or escalate technical issues that they faceFollow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possibleTurn every customer into a happy customer!Exchange ideas and solutions with your colleagues!Enjoy your time in Greece!What you will bring:Strong written and verbal skills in ItalianGood communication skills in EnglishTech savvinessSolution driven out of the box thinkingAn empathetic soul with the communication skills that matchA positive and adventurous attitudeA sponge that is willing to soak up all the knowledge and experience we offerWhat we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or ageMoreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.Thinking about relocating and wondering about cost of living in Greece? Get an idea here:Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.Find out more!Would you like to see more Italian speaking jobs options?Do you need even more available jobs?