German Social Media Content Moderator - Lisbon

Are you a German speaker? Are you ready to pack your bags and kick-start your career in Lisbon?

We are looking for German Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.

Responsibilities:

• Provide B2B support to small and medium-sized businesses via chat, email, and phone
• Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
• Provide pre and post-sales support for all self-service products
• Offer recommendations to common B2B problems or frequently asked questions
• Maintain and ensure a high level of customer satisfaction
• Identify trends and solve problems facing multiple SMB clients
• Provide customer insights and feedback from our B2B clients to engineering

• Native or proficient level of German (C2)
• Advanced level of English both verbal and written
• Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
• Desire to learn and advance, be a curious investigator and problem solver
• Experience with online advertising products and social media will be considered a plus
• Must hold EU citizenship
• Be a local candidate or willing to relocate to Lisbon, Portugal