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DESCRIPTION
Start: 27th May 2024
DUTIES AND RESPONSIBILITIES:
- Deliver the utmost level of service to people who find themselves in an state of critical emergency or distress.
REQUIREMENTS
- Native/Fluent in German and English (B2), both orally and written
- Proven experience in emergency response and/or working in a high-pressure emergency communication center environments would be preferred
- Emergency Services/Dispatcher qualification/experience from 6 months onwards.
- Demonstrated capacity to liaise with customers punctually is essential
- Strong assessing skills with the ability share information with precision as well as to display great attention to detail while handling several communication tools simultaneously is essential for this role
- Prior experience working with a CAD (computer assisted dispatch) application would be considered as a strong advantage
- Full working proficiency with MS Office is necessary
- Sound knowledge of laws, protocols and compliance within an emergency services environment is preferable
- Agility with rotating scheduling which can include days, nights, and weekends as this will be a 24/7 operation with 5 days on and 2 days off per week
- Holder of a recent in a CPR certification can be an advantage
- Any prior experience in emergency, fire or police dispatch will be considered as beneficial for this role.
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