Customer Service Advisor - Norwegian market

Join NewCo Communications as a Norwegian Customer Service advisor! We're searching for exceptional individuals who can be the friendly voice on the other end of the line, ensuring that our customers receive exceptional care. At our company, we pride ourselves on going beyond the usual to create fantastic service experiences, and we want you to join us in this mission.

Are you passionate about making a difference in people's lives through innovative healthcare solutions? Do you thrive in a dynamic, fast-paced environment where your contributions directly impact consumer well-being? If so, we invite you to join our team revolutionizing consumer healthcare.

As a Customer Service Advisor, your role is key in providing professional service, work solution- and sales-oriented. You should be the person who advises the customer, as well as answers their questions regarding products, deliveries and invoices.

• Native-level in Norwegian, both spoken and written. With a good level of English.
• You excel in customer interactions via phone, email, and chat.
• Previous experience in customer-facing roles, such as retail or service professions, is preferred.
• You possess a sales-oriented mindset and thrive on achieving holdback and additional sales targets.
• Your focus is on delivering exceptional customer service with a keen eye on customer satisfaction.
• Approaching challenges with a problem-solving mindset, striving to find effective solutions.
• Being driven to pursue and achieve set goals motivates you to excel.
• Proficiency in using computer systems and familiarity with different software applications.
• Being a team player is essential to achieve goals.
• You are great at collaborating and actively listening to both customers and colleagues.
• You have a responsible, humble and a dutiful attitude.
• You are positive and flexible both towards changes and tasks.
• You are stress-resistant and remain calm and effective under pressure, ensuring a seamless customer experience.